| Chubb Thinking | Chubb People | Chubb Standards | Chubb Customers |
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Chubb CUSTOMERS |
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At Chubb, we recognise that different customers will have different needs. Whether an organisation is large or small, it’s our understanding and knowledge of specific security and fire issues that allow us to provide the relevant and cost-effective solutions. |
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| RETAIL MINDING THE STORE Store crime is not only endemic in retail, but it is also a major drain on profit margins in this highly cost-sensitive sector. With over £4 billion lost through theft and other crimes every year, it is without doubt a prominent feature on every retailers’ balance sheet. Security must be highly effective, of course, but it must never be intimidating or detract from the shopping ambience that is so vital to the “retail experience” and that is never easy when the same experience involves deliberately making merchandise inviting and accessible for the customer to interact with. Thousands of case studies and anecdotes prove that store thieves are very ingenious and resourceful and when a significant proportion of them are on the payroll, the task of curbing losses without deterring the honest shopper is not one to be taken lightly. Chubb Security is the UK’s leading authority on electronic security in the retail sector with front-line experience in the battle against crime in stores of all sizes, from single units to major international multiples. With the ability to integrate a combination of products and resources, a solution can be designed that is specific to any retail application. |
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| CONSULTANTS & CONTRACTORS BUILDING IN SECURITY The building industry is renowned for its tight timescales, tighter budgets and demanding deadlines, with projects that usually involve the co-ordination of many people and organisations, as well as a wide variety of skills and disciplines. Chubb Security has many specialists with long experience of the entire process of managing a build project, including seeing the job is done right, on time and on budget. They are able to work with mechanical and electrical consultants from the very With full consultation at every stage, Chubb design engineers can develop a system |
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| PUBLIC SECTOR, HEALTH & EDUCATION PROTECTING THE PUBLIC SECTOR Security in the public sector has never been more vital than it is today. As new threats emerge and new solutions evolve, only a company with the most up-to-date technology and expertise can hope to deliver the best protection. Chubb Security has many years experience in dealing with every form of security in the commercial arena as well as the public sector. Whether protecting staff, tenants, schoolchildren or the general public, Chubb has the experience and technological capability to deliver maximum effectiveness. The company offers complete solutions in access control, intruder alarm, CCTV, personal distress alarms, life safety and fire detection, including systems design and installation, 24-hour remote or on-site monitoring and contract maintenance. Remote monitoring also provides 24-hour, rapid response, every-day cover, based on highly sophisticated, state-of-the-art monitoring centres. Whether monitoring CCTV, intruder or fire alarms, they ensure immediate contact with police, fire and other emergency authorities. In schools, colleges, hospitals and any public building where staff are on the front line of public contact, personal distress alarms minimise response time and provide a highly effective deterrent. For a Government department, local authority or health body, the need for a co-ordinated, fully integrated service is essential. Chubb has the capability and experience to provide just such a service. |
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| FACILITIES MANAGEMENT FITTING IN WITH FACILITIES MANAGEMENT At Chubb Security, we recognise that a security and safety system is only one facet of the property and facilities management remit. That is why we ensure that every system is designed to integrate fully with every other function and system of a building or complex. Beginning with detailed consultation, each system is installed from a design tailored to meet the unique requirements of each contract. Chubb can also offer contract servicing and operate monitoring, either on-site or from its state-of-the-art Alarm Receiving Centres (ARC). Whether monitoring CCTV, intruder or fire alarms, they ensure immediate contact with police, fire and other emergency authorities as well as uninterrupted 24-hour coverage. |
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| NATIONAL & MULTIPLE SITES BESPOKE SOLUTIONS FOR NATIONAL CUSTOMERS Chubb Security has a long and unique track record of service provision with national accounts customers. The risk management and loss prevention issues that are involved in this sector can often be the most challenging. Managing multiple sites necessitates a high level of partnership between client and service provider. Chubb provides dedicated staff and resources in support of security and facilities managers in such organisations. We offer a unique service to large, national account customers, who often operate from multiple sites and have very specific requirements for security and fire safety provision. At Chubb, we appoint individual account managers, supported by dedicated specialists who ensure that customers experience the quality of service they have come to expect from Chubb. This team, backed up by the largest UK fire and security network, delivers a level of service which is unrivalled in the industry, including the provision of individually tailored management information to enable customers to manage their premises and people much more effectively. All signals are monitored by our state-of-the-art Alarm Receiving Centres (ARCs) providing round the clock, 365 days per year monitoring. |
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| COMMERCIAL & INDUSTRIAL THE RIGHT CHOICE FOR COMMERCIAL & INDUSTRIAL Choosing the right security system designer and installer at the start of a construction contract can have a significant impact on the cost of the entire programme. Chubb Security can add value to that project by building-in system design from the planning stages, ensuring the most cost-effective outcome with the minimum of disruption to other functions during construction. This also means that coverage can begin with the construction itself, using CCTV and perimeter detection systems to protect valuable site machinery and deter intruders, vandals or children. Once construction is complete, Chubb can also offer contract servicing and operates monitoring, either on-site or from its state-of- the-art Alarm Receiving Centres. |
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